We offer limited free shipping on all orders $69 or more in the U.S.

Due to the COVID-19 pandemic around the world, you may encounter a delay on certain items in your orders. For more information, please visit our page COVID-19 Updates in the Help Center section at the bottom.

We aim to meet these delivery times but during busy periods (including sales) deliveries may take a little longer. Please note that we cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

*International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient. 

Our commitment is to do everything in our power to make sure that we deliver your order safely as soon as possible.

 

Standard Shipping Times:

• US and Canada: 5 - 16 days *
• Australia and New Zealand: 7 - 19 days*
• Europe**: 9 - 17 days*
• Latin America: 10 - 25 days*
• Africa**: 10 - 25 days*
• Other countries: 14 - 30 days
• Busy Season: 20-40 Days

 

Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

Some distant areas can take a bit longer, but we’ll get it to you!

The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.

Deliveries might take longer than expected because of: incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.

Please note that import duties and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

 

ORDER CONFIRMATION

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.

PROCESSING TIME

The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.

• If you place your order after 11:45 am Eastern Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.

 

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to local currency for you.

SEPARATE SHIPMENTS

When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

ORDER CANCELLATION AND CHANGE REQUEST

We understand that after placing an order you may want to make some changes in it or cancel it. We accept 12 hours notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us. We're available 24/7 at support@verliz.com.

Please note that any request received after 12 hours period after placing the order will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.

 

*By completing a purchase with VERLIZ, you are agreeing to our full Terms, Shipping, and Return & Refund Policies.